
Villa rental - terms & conditions
Arrival/departure
times
Although we are generally elastic on arrival and departure times, all
guests are expected to arrive after 4:30pm and, on departure,
to vacate their rooms and the farmhouse latest by
10:30am.
to allow us sufficient cleaning time.
Bookings,
payments and cancellations
For reservations made 7-12
months in advance
Once the on-line reservation form has been received and we have
confirmed availability, the booking is considered definite once
a 30 % non-refundable deposit has been paid. A
further 20% is payable at least six months prior to the letting period.
The remaining balance is to be paid latest 10 weeks
prior to the booked period, if it is not received when due,
we will regard your booking as cancelled and you will be liable for the
cancellation charges shown below.
For
reservations made between 11 weeks - 6 months in advance
Once the on-line reservation form has been received and we have confirmed
availability, the booking is considered definite once a deposit
of 50% of the full stay is paid.
The remaining balance is to be paid latest 10 weeks
prior to the booked period, if it is not received when due,
we will regard your booking as cancelled and you will be liable for the
cancellation charges shown below.
If the
booking is made within 10 weeks of the letting period then the total
amount is payable at the time of booking.
£350 returnable security deposit is payable with your final balance, which is refundable in whole, or
in part dependant on any damage caused,
a week after departure. £700 returnable security deposit is
required if you also rent the games barn & function room.
|
Cancellation charges |
N. of weeks prior to arrival |
|
deposit of 30% |
More than
10 weeks |
|
50% |
less than
10 weeks |
|
100% |
less than
6 weeks |
Alterations
If you wish to alter your booking we will endeavour to make
the alteration requested, subject to a charge of £30 for each alteration
made.
Cancellation by You
If you wish to cancel your holiday entirely you must do so in writing,
either by e-mail or regular mail. We also advise you to check with us
that we have received your notifcation.
Swimming
Pool
The
swimming pool is for private use and is not supervised. Its use is at
the clients’ own risk and given the limited depth diving is forbidden.
An adult must accompany
children under 14 years old. The
swimming pool is usually open from mid-May to October.
Linen
& Cleaning
Both the bedroom
and bathroom linen are changed on a weekly basis. If you have booked a 2
weeks period, please advise the
custodial family when you’d like to
change the linen, they’ll supply you with the fresh linen and take the
dirty one away.
The bathroom linens are not to be taken outside the
house.
Guests
are responsible that the farmhouse is left in good order and repair, as
found on arrival. A final clean wll to be carried out
on the morning of
your departure and costs €70, this is to be paid on arrival in cash.
Smoking
Smoking
is strictly forbidden in any part of the Agriturismo,
both
in accordance with the law and for the prevention of fire.
Please note
that many rooms and all bedrooms are fitted with
smoke detectors. Ash trays are provided for smoking outside the house
only.
Damages & complaints
Guests are asked
to report any damages as and when they occur, and to advise the
custodial family of any complaints, giving them the
opportunity to
remedy the problem as soon as reasonably possible.
Your Responsibility
LIABILITY : We cannot accept, be responsible for or be
liable in respect of loss, damage, changes or cancellations caused by
major coups
(i.e. strikes, floods, fire, closure of airports, terrorist attacks,
political unrest,war or the threat of war, industrial disputes,
technical difficulties,
weather conditions) or any other events beyond
our control. During your stay we do not accept any liability whatsoever
for death, personal injury, accidents, loss or damage to persons or
personal effects, however caused. CANCELLATION INSURANCE : It is advised
that this be contained within your travel insurance.
INSURANCE :
We strongly recommend that you take out personal insurance to cover all eventualities.
I have
read and understood and we agree to accept and abide by the terms and
conditions of booking as detailed on behalf of
all persons for whom
booking is made and I confirm that I am authorised to act on their
behalf.
NB - The person who confirms the booking,
ackonwledges acceptance of booking conditions on behalf of all members
of his/her party
and also accepts full responsibility for all payments
due to us, relating to the booked period.
We thank you for taking the time to read this page and we look
forward to seeing you at Il Melograno in the very near future
Published on: 15th August 2006 |